SedonaSchedule                               SedonaSchedule Designed Functionality                      The Ribbon

The Ribbon (continued)

SedonaMonitor Ribbon Group

The SedonaMonitor Ribbon Group contains critical information for managing Tickets and Technicians.  If you company is Live Dispatching Technicians, then this information will be very valuable. 

This ribbon group is comprised of four options; Warning Count, Warning List, Tickets on Site and Ticket List.  Each of these options will be described below.

Warning Count – The Warning Count is for Display only; if any scheduled Appointments have not been dispatch by the current date/appointment time, those tickets will be included in the Warning Count.  This applies to all types of Tickets.

Warning List – If there is a number displayed to the right of the Warning Count, clicking on the Warning List will display the list of tickets where the Technician has not yet been dispatched by the date/time set for the appointment.

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