Calendar/Detail Viewer P2

Calendar/Detail Viewer (continued)

The Detail Viewer is comprised of two tabs; the Detail tab and the Unscheduled tab. Each tab will be explained below and on the following page.

Below are the designed functionalities for the Detail viewer.

Detail Tab

·The ability to view summary information related to Technician Appointments

·Live Dispatch a Technician Appointment

·Change the Ticket Appointment time for the same day/same Technician

·Change the Ticket Appointment Technician and time on the same day

·Manually Enter Technician Dispatch Times

·View Ticket & Job Notes

·View a Map of the Site for the Ticket or Job

·Email Ticket information to a Technician

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