SedonaSchedule                               SedonaSchedule Processing Transactions                      Create a Vendor Service Ticket

Creating a Vendor Service Ticket

The methods for creating a new Vendor Service Ticket is no different than a regular Service Ticket.  For instructions on the various methods of beginning a new Service Ticket, click here.

When the New Ticket form is displayed, if the default Service Company on the System setup is set as a Service Provider, the Ticket will automatically be created as a Vendor Service Ticket.  If the default Service Company is not a Service Provider, but you want to change this to a Vendor Service Ticket, simply click on the drop-down list within the Service Company field and select the desired Service Provider.

On the New Ticket form, fill in the fields according to your company's policy and procedures.  When finished, click the Save button located at the lower right of the form.

For detailed descriptions of each area and each data entry field on the New Ticket form, click here.

25541

Previous Page                                                  Page  2  of  2