SedonaSchedule SedonaSchedule Processing Transactions Create a Service Ticket
Creating a Service Ticket from the Customer Explorer (continued)
The New Ticket form will be displayed. Most of the data entry is performed on the right side of this form.
Fill in the fields according to your company's policy and procedures. When finished, click the Save button located at the lower right of the form.
There are three main areas of this form; the header area, the System Detail (left side), and Ticket Detail data entry fields (right side).
For detailed descriptions of each area and each data entry field on the New Ticket form, click here.
FRM 25500
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