March 2017

15th Annual SedonaOffice Users Conference Celebrates Past, Envisions Future

Changes in technology and increasing customer demands leave no room for complacency for SedonaOffice, the leading security industry financial and business management software. The 2017 SedonaOffice Users Conference (SOUC) provided a purview of what is on the horizon.

Perennial Software co-founders, Don Faybrick and Michael Marks, opened up the conference with the annual State of SedonaOffice address to over 400 attendees representing over 150 companies. Plans were revealed on how Perennial Software will be addressing the rapidly changing technology landscape.

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February 2016

SDM Magazine

2016 SedonaOffice Users Conference Celebrates Company’s 20th Anniversary

The 2016 SedonaOffice Users Conference was all about innovation and strengthening industry relationships.

With several major product releases, paperless efforts and parties, it has been deemed by both users and Perennial Software Co-Founders, Don Faybrick and Michael Marks, the most successful conference in the event’s 14-year history, in large part because of the sense of camaraderie the conference fosters. Faybrick said, “The Users Conference has become more than just a users’ conference. It has become a community event where everyone can share ideas, express their thoughts and learn best practices on how to make their businesses better.”

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August 2015

5 Steps to Superior Installation & Service

According to a survey conducted by Michael Barnes of Barnes Associates at the SedonaOffice Annual Users Conference, our dealers grew an average rate of 12 percent during a one-year period and 9.9 percent over the previous three years. During the past six years, these outstanding installing and monitoring companies grew recurring monthly revenue at almost twice the rate of the industry on average.

These companies have succeeded because they excel at leveraging tools available to them. This is evident in their management of the two departments that often present the biggest cash-flow problems for security companies: installations and service.

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June 2015

SDM Magazine

The Benefits of Having the Right Back-Office Software

The security dealer who uses great back-office software to automate his operations likens it to having an extra employee on his team — one of those super-star employees who do all the right things and make you shine. A back-office application comprises software that a company uses to administer its operations. It usually includes functions such as accounting and billing, installation and service scheduling, inventory control, management reporting, even sales management. With the right software, your entire operation just runs smoothly and efficiently, and in many ways makes your company more competitive.

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April 2015

SDM Magazine

A Rising Tide Lifts All Ships: SedonaOffice Users Conference Sets Sail in San Diego

July 2014

While the record cold temperatures might have been the reason for many East Coast SedonaOffice users to attend the 13th annual SedonaOffice Users Conference in sunny California, there were plenty of other reasons, including featured speakers, educational sessions and networking. More than 300 attendees, representing more than 100 companies, gathered at the Loews Coronado Bay Hotel in San Diego from January 12–14, reported SedonaOffice.

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Security Sales & Integration

Select Security’s Smart Choices Spark Success

Select Security earned SSI’s Installer of the Year Award by achieving record growth while revamping its operating platforms, improving efficiencies and rolling out new services.

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April 2014

Efficiency, Teamwork & Software Keep Advantech Moving Forward

With projected January-to-April revenues up 42 percent this year over last, 2014 is shaping up to be a banner year for systems integrator Advantech Incorporated, based in Dover, Del.  Efficiency and a greater level of teamwork between the company’s sales, installation and service employees have had a lot to do with that.

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November 2013

Back-End Transformation Supports Organic Growth

SDM Magazine

Select Security, Lancaster, Pa., founded in 1998 by industry veteran Patrick Egan, is a full-service residential and commercial security company. The company was reorganized in 2003 to focus as a super regional security dealer in central Pennsylvania. In these the past 10 years, the company has worked hard to grow within its region, averaging a 30 percent growth in recurring monthly revenue (RMR) for the past three years. Looking to the future and the challenges facing all security companies in keeping up with technology advances both in product lines and back-end productivity, the company decided to take a hard look at its enterprise resource planning (ERP) system and how it could enhance the efforts of its people.

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April 11, 2013

Bates Security Manages Quick Growth With a Little Help From Its Friends

ISC West Show Daily

When a security dealer manages to grow its recurring monthly revenue (RMR) by 63 percent in three years, its competitors want to know how.  When that three-year period takes place in the middle of a recession, the whole industry should take notice.

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January 24, 2013

Conference Highlights Outstanding Growth Pattern for SedonaOffice Users

By Sabrina Gasulla, Associate Editor, SDM

In the midst of one of the most unpredictable winters in recent memory, SedonaOffice users got a chance to enjoy the temperate weather and quiet luxury of Marco Island, Fla., during the 2013 SedonaOffice Users Conference. These conditions, along with an expanded curriculum and a knowledgeable group of staff and guest presenters, seemed to create an ideal environment for learning and networking. The conference was held Jan. 14 through 16 at the Marco Island Marriott Beach Resort. More than 280 people attended the conference, representing nearly 80 companies.

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