Field Service Without the Paperwork

  • Improve your service levels and boost productivity.
  • Powerful mobile management solution for field technicians.
  • View and update inventory, billing and other data instantly.
  • All data is real-time updated in SedonaOffice.
  • NEW! iPad version now available.

Overview

Give your technicians a tool to manage their entire day efficiently and remotely.  SedonaFSU provides complete work order management including full scheduling, appointment management, parts usage, maps and payment processing.  With automatic synchronization to SedonaOffice, important data is captured and synchronized as it is entered from the field, eliminating end of day paper work.

"The Field Service Unit has been really fantastic. It’s helped our service technicians be more efficient, take better care of customers and get better at putting in notes. We can process tickets faster and get them closed. It’s made a really big change in our business."
Melissa Brinkman, Chief Operating Officer
Custom Alarm

Features

  • View technicians’ schedule
  • Resolve appointments
  • Maps with Google, Bing, Yahoo and MapQuest
  • Appointment dispatches, arrivals and completion
  • View part service history
  • Integrated document management
  • Unlimited notes
  • View equipment/parts installed
  • Add parts used – auto manages inventory
  • Track resolutions status – completed or go back required
  • Customer signature capture
  • Payment processing – credit card or ACH
  • Include miscellaneous and other charges
  • Automatically calculate service invoice based on warranty or service levels

How it Works

SedonaFSU iOS Edition


SedonaFSU Web Edition

For more information or to schedule a demonstration email: info@sedonaoffice.com or call 440-247-5602.