Payments and Service Tickets Over the Web

  • Customers can view and pay their invoices online.
  • Services tickets may be submitted online.
  • All data is real-time updated in SedonaOffice.

Overview

Provide customers with the ability to view their open invoices, pay them and manage their service calls all via the web.  SedonaWeb is an Internet portal for your customers to manage their accounts with you.  The portal is branded with your logo and all information is updated to SedonaOffice in real-time.

"SedonaWeb has allowed us to improve our web presence and gives our clients yet another way to interface with our company. Whether paying their invoice or updating their credit card information, our clients can perform these tasks on their schedule and without our intervention."
Brian Weatherford, CET, Vice President
Multiguard Corporation

Features

  • SSL Security – all data is fully encrypted
  • Self register – clients can sign up and create an account themselves
  • Easy to set up and brand with your logo
  • Real-time updates in SedonaOffice
  • No double entry
  • Multiple configuration options
  • Multiple hosting option, either yourself of we can do it for you
  • Unlimited user connectivity
  • Master account features to manage multiple sub-accounts
  • PCI Compliant with ACH Direct
  • ASP.Net 64 Bit

Customer Capabilities

  • View open/paid invoices
  • Print an invoice
  • Pay an invoice with a credit card or ACH bank payment
  • Add credit card or bank account
  • Sign up for auto pay
  • View open and closed service tickets
  • Create a new service ticket
  • Add notes to service tickets
  • Upload a document to a service ticket
  • View documents from a service ticket
  • Manage service queue for national or chain accounts

How it Works

For more information or to schedule a demonstration email: info@sedonaoffice.com or call 440-247-5602.