Payments and Service Tickets Over the Web
- Customers can view and pay their invoices online.
- Services tickets may be submitted online.
- All data is real-time updated in SedonaOffice.
Provide customers with the ability to view their open invoices, pay them and manage their service calls all via the web. SedonaWeb is an Internet portal for your customers to manage their accounts with you. The portal is branded with your logo and all information is updated to SedonaOffice in real-time.
- SSL Security – all data is fully encrypted
- Self register – clients can sign up and create an account themselves
- Easy to set up and brand with your logo
- Real-time updates in SedonaOffice
- No double entry
- Multiple configuration options
- Multiple hosting option, either yourself of we can do it for you
- Unlimited user connectivity
- Master account features to manage multiple sub-accounts
- PCI Compliant with ACH Direct
- ASP.Net 64 Bit
- View open/paid invoices
- Print an invoice
- Pay an invoice with a credit card or ACH bank payment
- Add credit card or bank account
- Sign up for auto pay
- View open and closed service tickets
- Create a new service ticket
- Add notes to service tickets
- Upload a document to a service ticket
- View documents from a service ticket
- Manage service queue for national or chain accounts