Accounts Receivable                     Payment Processing                     Payment Batch - Correcting Errors

How To Make Corrections within a Payment Batch (continued)

Payment Entered for the Wrong Customer

 

1.  From the Payment Processing form click the View Checks button to locate the payment to be corrected.

2.  A list of all payments entered into the batch will be displayed.  The payments are listed in the order in which they were entered by the User.  Double-click on the payment to be corrected or highlight the payment line and click the Save button located at the lower right of the list.

3.  The customer payment information will fill into the Payment Processing form.  Click the Clear button located at the lower right of the form to remove the applied payment from the invoices.

4.  The customer payment will fill into the Payment Processing form.  Click the Delete button located on the Main Application Function Button Toolbar to remove the payment.  You may now enter a new payment for the correct customer number.

 

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