Accounts Receivable                     Payment Processing                     Payment Batch - Correcting Errors

How To Make Corrections within a Payment Batch

For Payment Batches that have not yet been deposited, if an error was made on the amount of the payment or an incorrect customer number was entered, or the tape total entered on the batch header was incorrect, follow the instructions below and on the following pages to make the necessary corrections.

Incorrect Amount Entered

1.  From the Payment Processing form click the View Checks button to locate the payment to be corrected.

BTN 4002-1

2.  A list of all payments entered into the batch will be displayed.  The payments are listed in the order in which they were entered by the User.  Double-click on the payment to be corrected or highlight the payment line and click the Save button located at the lower right of the list.

3.  The customer payment information will fill into the Payment Processing form.  Click the Clear button located at the lower right of the form to remove the applied payment from the invoices.  Enter the correct amount of the payment into the Amount field in the header area of the Payment Processing form, then apply the payment to the desired invoices.  Click the Save button when finished.on when finished.

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