SedonaSchedule                               SedonaSchedule Designed Functionality                      Ticket Design

Ticket Design

Custom Fields

Once the Service Ticket form has been saved, the next form to open will be the Custom Fields form.  Custom Fields are used to track additional information related to the Ticket.  Your company decides how to use these fields, and creates the field labels displayed on this form.  If the Custom Fields form is not displayed, either the User has not been granted permission to this form or your company is not using this form.  If any of the field labels on this form have a bold font, this indicates the field is required.  The application will not allow the user to leave this form without filling in the required field(s).

FRM 25008

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