SedonaSchedule                               SedonaSchedule Designed Functionality                      Ticket Design

Ticket Design

Appointments & Labor

The Appointments and Labor form is a two tier form; the upper tier displays the calculated billable labor information while the lower tier lists all Technician Appointment along with dispatch information.  Double-clicking on a Appointment in the lower tier will open the Dispatch form to enter dispatch times, select a Ticket Resolution Code and enter Ticket Notes.

This form contains access to a Menu Tab labeled Dispatch.  From the Dispatch Menu Tab, you are able to schedule a new appointment, edit an existing appointment or dispatch a technician.

  

FRM 25009                                                                                                                                            FRM 25010

FRM 25009-1

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