Client Management           SedonaDocs                     Customer Explorer Documents

Customer Explorer - View Document

If the User has permissions for Document access, the User will be able to open and view documents attached to a Customer, Site or System from the Customer Explorer.

1.  To View an attached Document, highlight the Documents option from the Customer tree.  In the Active Pane double-click on the document to be viewed or right-click and select the Open Document option.   The selected document will be displayed.

Note:  Most scanned and saved documents are saved in a pdf format.  If the User attempts to open a pdf formatted file and does not have software installed at their workstation to open files of this type, the User will not be able to view the document.

3270

 

Back to Customer Explorer Documents Overview