Accounts Receivable                     Unapplied Cash & Credits                               How to Apply Unapplied Cash to a Refund Check

Customer Explorer - How to Apply Unapplied Cash to a Refund Check (continued)

The Apply Customer Credit form will be displayed.

3.  The The Apply Date will default to today's date; you may override this to any date that is in an open accounting period, but not prior to the date the Unapplied Cash was created.

4.  Click on the "Other" tab.  On the left side of the Other tab, select the checkbox to the left of the Refund Check option.

5.  The Amount field will automatically fill in with the entire amount of unapplied Cash available.  You may change this to a lower amount if desired.  If the entire amount of the unapplied Cash was not applied to the Refund Check, the balance will remain open to apply in the future.

6.  The Pay To name will automatically default to the name of the Primary BillTo on the customer's account.

7.  In the Memo field you may type a brief note that will print on the customer refund check.

6.  When finished, click the Save button located at the lower right of the form to complete the transaction.

Once saved, a check will appear in the Accounts Payable Print Check Queue.

When finished, click the Save button located at the lower right of the form.  If the entire amount of the unapplied Cash was used, that line item will no longer be displayed in the active pane of the Customer Explorer.

FRM 4052-4

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