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Appointments

Your company has two choices available for scheduling an Installer to perform work on a job (when scheduling from a Job record); using the Job Schedule or the Job Appointments. The Job Appointments scheduler is an abbreviated view of the Schedule Board within SedonaSchedule.

The Job Schedule is separate Board used for scheduling Jobs only; appointments scheduled with this method do not appear on the SedonaSchedule Schedule Board.  Jobs are scheduled for one or multiple days for one or multiple Installers.  The Job Appointment Scheduler is used to schedule work for Installers for a particular date at a particular time of day (time slot).  The Job Appointment Scheduler is also used for scheduling Technicians to perform work on Service Tickets.

If your Installers and Technicians perform work on both Jobs and Service Tickets, you may decide the best scheduling method for Jobs would be to use SedonaSchedule.  Even if your Service and Install departments operate independently, we highly recommend using SedonaSchedule for scheduling both Jobs and Tickets.  SedonaSchedule provides many more options for scheduling Jobs than using the Job Schedule Board.

The Appointments button on the Job Labor toolbar is used to setup single Job appointment for Installers.  To schedule an appointment with an Installer, place your mouse in the white area of the Appointments form, right-click then select the Add New Appointment option.  Selecting this option will open the Appointment Scheduling form to select the Installer and date/time slot on which the Installer will be scheduled for work.  If more than one Installer is being scheduled or you need to schedule multiple appointments for the same Installer, repeat the process for each appointment needed for the Job.

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