SedonaSchedule                               SedonaSchedule Designed Functionality                      Ticket Queue

Ticket Queue (continued)

Ticket Queue - Sorting, Filtering, Grouping

The Ticket Queue may be sorted, filtered and grouped into a list suitable for your viewing.

Sorting - When the Ticket Queue is first displayed, it is sorted in Ticket Number order.  By clicking on any of the column headers, the list will re-sort alpha-numerically.

Filters - Filters are helpful when you want to view a particular listing of Tickets. 

For example, you want to view all of the Tickets where the Site is in a particular city.  When clicking on the filter icon in the column header, a list of choices will be listed for all Tickets currently displayed.  You may make one choice from the filter drop-down list.  If you want to select more than once choice for the field, then you would need to create a custom filter; this is described on the next page.

To remove a filter, click on the Filter button and select ALL at the top of the drop-down list.

When a Filter has been applied to one or more columns, a gold asterisk      will replace the Filter button.

25284

Previous Page                                                  Page  3  of  5                              Next Page