SedonaSchedule                               SedonaSchedule Designed Functionality                      The Ribbon

The Ribbon (continued)

SedonaMonitor Ribbon Group

Tickets On Site – This option functions when working in a Ticket Queue or the Schedule Board.  When working from a ticket Queue, and highlighting a particular ticket in the list, if there are any other open tickets for the same site, a count of those tickets will display to the right of the Tickets On Site option.  When working from the Schedule Board, clicking an appointment within the Schedule Board will display a count of any other open tickets for the same site.

Ticket List – If a count is displayed next to the Tickets On Site, clicking on this option will display a list of the other tickets where a Technician is currently on site for the same site.

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