SedonaSchedule                               SedonaSchedule Designed Functionality                      The Ribbon

The Ribbon (continued)

Tools Ribbon Group

Open Customer

A Customer Explorer record may be accessed from SedonaSchedule using two methods:

·Viewing a Ticket - While viewing a Ticket if the User clicks the Open Customer button, the SedonaOffice main application icon will begin to blink on the taskbar of the workstation.  Clicking on the blinking icon will open SedonaOffice where the Customer Explorer will be displayed for the Ticket currently being viewed.

·Click on Appointment - Within the Schedule Board, if the User clicks once on an Appointment then clicks the Open Customer button, the SedonaOffice main application icon will begin to blink on the taskbar of the workstation.  Clicking on the blinking icon will open SedonaOffice where the Customer Explorer will be displayed for the Ticket currently being viewed.

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