SedonaSchedule                               SedonaSchedule Designed Functionality                      Ticket Design

Ticket Design

Other Items

The Other Items form, is used to select Invoice Items for charges to be billed (beyond the automatically calculated Parts and Labor charges) to the customer.  Items such as miscellaneous hardware, fuel surcharges, programming fees, etc. are examples of items added to the Other Items form.  You may enter as many line items as needed; each line will print on the customer's invoice.  The text displayed in the Description field of the line item will print on the customer's invoice (the Item Code will not print).

Charges may automatically appear on the Other Items form if an Item Code was setup on the default Service Level for the Ticket.  These Items may be modified or deleted.

The total off all charges on this form will appear on the Billing form.

To delete a row in the list of Items, highlight the entire row, then press the delete key on your keyboard.

FRM 25016

Previous Page                                                  Page  14  of  18                                        Next Page