Service Vendor Service Ticket Overview
Vendor Service Tickets Overview (continued)
There are three main distinguished objects on a Vendor Service Tickets:
Tech Appt - The Tech Appt form is grayed-out and is unavailable for use.
Request Date - The Request Date takes the place of the Tech field of a normal Service Ticket. This field is the date on which the customer is requesting service.
Vendor Service Label - At the bottom of the ticket is a label in blue font identifying the ticket as a Vendor Service ticket.
ss8121