SedonaSetup Application  Service Setup Tables/Options 

Custom Field Setup (Service Ticket)

 Purpose:

For the purpose of tracking any additional information that you need for Service or Inspection Tickets, where a field is not provided in the application.  The data saved is for reporting purposes.

 Prerequisites:

None

 Required or Optional:

Optional

The fields that are activated will appear for data entry on the Service Ticket Custom Fields form which is a tab on the Service Ticket.  Fields are activated by typing in a label in the text box to the right of the Custom Field that will be used.  The data saved in these fields may be used for reporting purposes.

Here you may set up tables, which will provide the User with drop-down list of choices, money, text date, or check box fields.  You may also define if a field is required.  If a field is checked as required, the User creating a new Service Ticket or modifying an existing Service Ticket will be required to make a selection or enter information into any required fields.  You also have the option of defining what words will appear on the Custom fields tab on the Service Ticket.  This is entered in the Label field of this setup form.

If you choose to set up Table fields you will need to set up the choices that you would like to appear in the drop down box, in the Custom Fields Table 1 (Service), Custom Fields Table 2 (Service) or Custom Fields Table 3 (Service).

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