SedonaSetup Application  Service Setup Tables/Options 

Routes

 Purpose:

To create a list of routes for scheduling Service Tickets and/or Inspections Tickets

 Prerequisites:

Schedule by Routes must be activated in Setup Defaults for Service.

 Required or Optional:

Required if scheduling Service or Inspection Tickets by Route

Routes are used in scheduling service or inspection tickets.  A Route typically defines a geographical area for use in scheduling Technicians.  The route assigned to the System or Inspection Record will default into Inspection and Service Tickets created.  The default Route may be overridden on the Service or Inspection Ticket.  The Route scheduling feature provides the ability to schedule by Route instead of the normal method of scheduling by technicians within a Service Company.

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