SedonaSetup Application  Service Setup Tables/Options 

Service Levels

 Purpose:

To define default billing rules for Service and Inspection Tickets which is used if the system is out of warranty.

 Prerequisites:

None

 Required or Optional:

Required if using the Service Module

The Service Level is a required field on each System record. The Service Level automates the amounts that will be invoiced to  your customer for the service performed.  These default amounts and rates may be overridden at the time of Service Invoicing.

This setup form is divided into two forms; General and Parts.  The General form is used to setup information which is mostly related to how labor will be invoiced to the Customer.  The Parts form is used to setup information which is related to how parts will be invoiced to the Customer.

Create one record for each of your company’s service levels.

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