Company Rate Change
OverviewClient Management Company Rate Change
The Company Rate Change function is used to setup and post price changes to the recurring lines for your customers. If your company has a provision in its contracts which allows for periodic price increases, this function will provide you with various options of increasing your recurring revenue prices.
The Company Rate Change setup form provides criteria fields from which to select that will determine which customers are eligible for a rate change. You also have the option of importing a list of customer numbers for which you want to apply a rate increase. Rate changes are created and posted in batches and posted to the various customer accounts at one time. The rate change process allows you to experiment with “what if” scenarios to see what the effect of a particular change will have to your recurring revenue without making any changes to the existing recurring lines. Once you have determined when and how you want to post a rate change, you have the control of posting the batch at your discretion.
Once a Company Rate Change batch has been posted, the recurring line with the old rate will be cancelled and a new recurring line is created with the new rate and start date. The rate change will be displayed as a new row in the Recurring History list.
Rate Change Methods
Two basic methods are available for processing rate changes; Use the Recurring line Renewal Dates or Use Item Codes option from the Company Rate Change form options. Each method looks at various data within your customer records to determine which recurring lines are eligible for a rate change. Follow the links below for information on each Rate Change Method.
Recurring Renewal Dates Method Item Codes Method