Accounts Receivable Credit Memos How to Credit Off a Partially Paid Invoice

How to Credit Off a Partially Paid Invoice

A User with the proper security permissions may Credit Off a partially paid invoice.  When performing this function, the User will select a G/L Account Number to use in generating the credit for the invoice.  Once the Credit-Off is completed, the transaction may be viewed in the Customer Explorer Journal Detail and in the Activity Ledger.  To credit off the balance of a partially paid invoice follow the steps below.

1.  Open the Customer Explorer for the customer for which the the balance of an invoice will be Credited Off.  In the Active Pane under the heading of Open Invoices, highlight the Invoice with a balance to be credited off; right-click and select the Credit Off Invoice option.

2.  The Credit Off Invoice Balance form will be displayed.  Select a date in an open accounting period for the transaction date (today's date will default).  Select the G/L Account Number which will be used for crediting off the invoice balance.  Select a Category Code from the drop-down list.  The User may enter an optional note into the Memo field.  When finished, press the OK button located at the lower right of the form.

3.  A confirmation message will be displayed; press the Yes button to proceed with the credit.

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