General Ledger Reconcile Bank Account Correcting Payments
Reconcile a Bank Account - Correcting Payments (continued)
Bank Payment is a lower amount than the SedonaOffice Check to a Customer (refund check)
If the check was written to a Customer for an amount which is lower than what your check shows in SedonaOffice, you will need to void the original check and re-issue another check with the amount processed by your bank. Create the new check using the Write Checks function. When writing the new check, use the original check number followed by RI(reissued) for better traceability. Make certain to use the same date as the original check number so that it will appear on the bank reconciliation form for the month you are attempting to reconcile. Use the Customer Refunds GL Account for the expense item.
Since your bank short-paid the original check, you will use the Write Checks function to issue a check to your customer for the amount of the short-payment. This check should be dated in the next accounting period following the month for which the bank reconciliation is being performed. Use the Customer Refunds GL Account for the expense item.