SedonaSchedule SedonaSchedule Processing Transactions Dispatching Technician Appointments
Dispatching Technician Appointments
Live Dispatching from the Schedule Board (continued)
Arrive the Technician to the Appointment
Once it is known the Technician has arrived at the appointment, within the Schedule Board, click once on the Ticket Appointment, then in the Ticket Detail Viewer, click on the green button to the right of the Arrived Date/Time area. On the Ticket Detail Viewer, the exact date and time it is when clicking the green button will populate the Arrived fields. The background color of the Appointment on the Schedule Board will change to Green.
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