SedonaSetup Application Service Setup Tables/Options
Setup Defaults (Service) Field Definitions
General
Default Service Company – This will be the default Service Company that will be assigned to each new system record created. The User may override this value when creating the system record.
Next Ticket # – Enter the starting number that you will have the system automatically assign to service tickets.
Schedule By – Select one of the two radio buttons; Technician Expertise Level or Routes.
Maintenance Contracts
Warranty Type – Select the default Warranty Type that will be used on each new system created; this may be overridden on any system record.
Service Level – Select the default Service Level that will be used on each new system created; this may be overridden on any system record.
Invoice Defaults
Invoice Category – Select the default Category Code that will default on service tickets. This is typically the Service category; this may be overridden by the user creating the invoice
Invoice Description – Select the default Invoice Description that will display on all Service Invoices; this may be overridden by the user creating the invoice.
Parts Item Code – Select the default Item Code that will be used when billing for parts.