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Customer Explorer Customer Tree Options & Activities Service
Customer Tree Options & Activities
Selecting the Service tree option will display a list of all Service and Inspection Tickets created for one of the Customer’s Systems in the Active Pane. This list will include both open and closed tickets.
A Service or Inspection ticket may be opened for viewing by double-clicking on the ticket row in the Active Pane. User permissions are required for this option; if the User does not have access to the Service Module, a ticket may not be accessed. Right-Click Options are available for the Service tree option.
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