Accounts Receivable Payment Processing Payment Batch-Correcting Errors
Correcting Errors in a Payment Batch
If an error was made on the amount of the payment or an incorrect customer number was entered, follow the instructions below to make the necessary corrections.
Incorrect Amount Entered
1. From the Payment Processing form press the View Checks button to locate the payment to be corrected.
BTN 4002
2. A list of all payments entered into the batch will be displayed. The payments are listed in the order in which they were entered by the User. Double-click on the payment to be corrected or highlight the payment line and press the Save button located at the lower right of the list.
3. The customer payment information will fill into the Payment Processing form. Press the Clear button located at the lower right of the form to remove the applied payment from the invoices.
Enter the correct amount of the payment in the Amount field in the header area of the Payment Processing form then apply the payment to the invoices. Press the Save button when finished.