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Accounts Receivable Payment Processing Payment Batch-Correcting Errors
Correcting Errors in a Payment Batch (continued)
Payment Entered for the Wrong Customer
1. From the Payment Processing form press the View Checks button to locate the payment entered to the incorrect customer account.
2. A list of all payments entered into the batch will be displayed. Double-click on the payment which was saved to the wrong customer or highlight the payment line and press the Save button located at the lower right of the list.
3. The customer payment will fill into the Payment Processing form. Press the Delete button located on the Main Application Function Button Toolbar to remove the payment. The User may now enter a new payment for the correct customer number.