Repair Order
Repair Order
A Repair Order is created when parts are being sent to a Vendor to be repaired and are expected to be returned to your company. If the part being sent out for repair is customer property; a part removed from your customer site, typically during a service call, the transaction must be handled differently so your inventory values are not affected. Processing a Repair Order for both company owned and customer owned parts are covered in this section.
When a Part is sent out for repair, there is no effect on the general ledger or the value of your on-hand stock. Once a Repair Order is created, the on-hand quantity and value displayed is inclusive of any parts out for repair.
If there are charges billed to your company for performing the repair work or shipping charges, these are entered as expense items when matching the Vendor Bill to the Repair Order Receipt record.
Follow the steps below to create a Repair Order. To receive a Repair Order follow the topic link below.
Repair Order for Company Owned Parts
1. Navigate to the Main Application Menu and select the Repair Order option from the Inventory module.
2. The Repair Order List form will be displayed; press the New button located at the lower right of the form.
The data entry fields for this form will be described on the next page.
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