Customer Explorer Customer Structure Functions Systems System Tree Right-Click Options Service
Customer Structure Functions (continued)
System Tree Right-Click Options (continued)
When highlighting the Service menu option within the System Tree, the Active Pane will display a list of all open and closed Service and Inspection Tickets for the System. Right-clicking on the Service menu option will display a list of the following options: New Service Ticket, and Refresh.
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New Service Ticket – Selecting this option will open Service Ticket form. Once information is entered and saved, the new Service Ticket will appear on the tree for the System.
Refresh – Selecting this option will refresh the Service Ticket List displayed in the Active Pane.