Accounts Receivable                     EFT Processing

EFT Processing Overview

SedonaOffice has partnered with Forte (a Merchant Bank) for the processing of customer Credit Card and ACH transactions.  To take advantage of this partnership contact the SedonaOffice Sales Office at (440) 247-5602 or Forte at (518) 581-7662 for complete details. 

Forte, one of the premier third-party processors of ACH and Credit Card transactions in the nation, provides both real-time and batch settlement services for all types of electronic payments. Using the fully integrated features within SedonaOffice, processing and collecting ACH and Credit Card transactions is simple, fast and accurate. With SedonaOffice and Forte, generating payment transactions for both recurring and one-time payments, settling the transactions, receiving the payment in your bank account, and posting the transaction to your customers account is seamless and built into the SedonaOffice application.

SedonaOffice provides several options for generating an automatic payment with the use of a customer credit card or customer bank account.  Each of the methods below will be covered in this section.

·Automatic payment of cycle invoices

·Automatic payment for one or multiple invoices

·Automatic payment for non-recurring invoices

·Automatic payment that will post to the customer’s unapplied cash (typically used for advance deposits for an installation job).

·Live Transactions – this feature allows you to immediately verify whether a credit card has enough line of credit available to fulfill the automatic payment of one or multiple invoices.  This feature is often used in collection situations.

Once your application with Forte has been approved, identification numbers and a password will be provided.  Once this information is received from Forte you will need to perform setup in SedonaSetup to be able to activate automatic payment processing.  Refer to EFT Setup for setup instructions.  Customer Credit Card and Customer Bank information must also be setup to processing automatic payments.  Refer to these topic links below for setup and other EFT Processing topics.

EFT Setup

EFT Setup

SedonaSetup

Customer Credit Card Setup

User Group Security

Customer Bank Setup

 

EFT Processing Topics

Credit Card Payment - Single Invoice

Live Transactions

Credit Card Payment - Unapplied Cash

Processing Automatic Payments

Customer Bank Payment - Single Invoice

Processing Non-Recurring Automatic Payments

Customer Bank Payment - Unapplied Cash

Handling Declined Transactions

Automatic Payments - Miscellaneous G/L Account

"Z" Transactions