Important
Note:Accounts Receivable Unapplied Cash & Credits How to Apply Unapplied Cash-Customer Explorer
Applying Unapplied Items - Customer Explorer (continued)
Apply Unapplied Advance Deposit – To Other Items
To apply an Unapplied Advance Deposit to a Miscellaneous G/L Account, Unapplied Cash or a Refund Check, open the desired customer record and follow the instructions below.
Important
Note:
Before applying an Advance Deposit to an Other item, make certain this is the appropriate action. The most typical reason to move a Advance Deposit to an Other Item would be if the Job for which the Advance Deposit received was cancelled or if the customer paid an amount that was greater than the total amount invoiced for the entire Job or if the initial Advance Deposit was saved to the incorrect Job number.
If the Advance Deposit was initially saved for the incorrect Job number, you must transfer the amount from Advance Deposit to Unapplied Cash then apply the Unapplied Cash to a new Advance Deposit for the correct Job number.
1. Select the Advance Deposit to Apply - Once the Customer Explorer record is open, within the Active Pane area under the Open Credits header, highlight the Advance Deposit to be applied, right-click and select the Apply option.
2. Apply Customer Credit Form - The Apply Customer Credit form will be displayed. Select the Other tab of this form. In the header area of this form, the Apply Date will default to today’s date; this date may be overridden if necessary.
3. Select the Application Option - Select the checkbox to the left of the option where the Advance Deposit will be applied. The User may apply the unapplied Advance Deposit amount to one option or divide the amount between multiple options. The entire amount of the unapplied Advance Deposit does not have to be applied. Any unapplied amounts will remain as an Unapplied Advance Deposit on the customer account.
4. Save - When finished, press the Save button located at the bottom of the form.