Service Service Ticket Queue Overview
The Service Ticket Queue (continued)
Filter Options (continued)
Service Company Filter - If your company is operating with multiple Service Companies, the User may press the drop-down list a select a single service company. Only the tickets assigned to the selected Service Company will be displayed in the list.
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Technician Filter - Selecting a single Technician from the drop-down list will display all open tickets to which the Technician is assigned.
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Problem Filter - Selecting a single Problem Code from the drop-down list will display all open tickets for the selected problem code.
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