Client Management Customer Explorer RMR Management Creating a New Recurring Line
Creating a new Recurring Line (continued)
Data Entry Fields for the Changes form
Future Full Decrease (Cancellation)
Decrease Type - Select the Full radio button to setup a Full Decrease (cancellation).
RMR Reason - Select the RMR reason code from the drop-down list that identifies the reason for the Cancellation of this Recurring Line. This field is required.
Cycle Ending Date - Enter the date on which Cancellation will go into effect and stop billing for this Recurring Line.
Reduce RMR - The amount field will automatically fill in; this amount may not be modified.
Comments - This is a free form text field to enter comments specific to this recurring line cancellation. This field is for information purposes only. The User may enter up to 255 characters of information into this field. This field is optional. This comment is displayed in the RMR History record for the recurring line cancellation.
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