Service

  Service Overview - Topic Links

Service Tickets Overview                                                         

Service Process Flow Chart                                                      

How Service Ticket Charges are Determined                          

Service Job Costing Setup

Service Ticket Status Codes 

The Service Ticket Queue

Service Ticket Queue Functions                                                       

Service Ticket Form Definitions                         

Custom Fields Form Definitions                     

Tech Appt Form Definitions                                

Billing Form Definitions                                

Field Notes Form Definitions                                

Parts Form Definitions                                

Labor Form Definitions                               

Other Form Definitions                                  

Equipment List Form Definitions                   

History Form Definitions

PO Form Definitions

Log Form Definitions

Journal Form Definitions

Service Tickets

Creating & Processing a Service Ticket

Inspection Tickets

Inspections Overview

Inspections Setup

Generating Inspection Tickets

Inspection Ticket Definitions

Processing Inspection Tickets

Inspection Ticket Queues

Vendor Tickets

Vendor Service Tickets Overview

Vendor Inspection Ticket Definitions

Creating & Processing Vendor Service Tickets